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Privacy Policy

Last updated: July 24, 2026

MarketStart ("we", "our", or "us") operates the MarketStart website and report generation service. This policy explains what information we collect, how we use it, and your rights regarding that information.

Information We Collect

When you use MarketStart, we collect the following information:

  • Product intake data - the product name, description, target customers, and other details you enter into the intake form.
  • Email address - if you choose to save your report to your email.
  • Payment information - processed by Stripe. We do not store your card details.
  • IP address - used to enforce free report limits and prevent abuse.

How We Use Your Information

  • To generate your go-to-market strategy report using OpenAI's API.
  • To deliver your report link via email, if requested.
  • To process payments and send purchase confirmations.
  • To prevent abuse of the free report limit.
  • To maintain and improve the service.

Third-Party Services

We use the following third-party services:

  • OpenAI - your intake data is sent to OpenAI's API to generate report content. Their Privacy Policy applies.
  • Stripe - handles payment processing. Their Privacy Policy applies.
  • Resend - used to deliver report emails. Your email address is shared with them for this purpose.

Data Retention

Reports and intake data are stored in our database indefinitely so you can access your report via the original link. If you would like your data deleted, contact us at the email below and we will remove it within 30 days.

Cookies

We do not use tracking cookies or advertising cookies. We may use a session cookie to maintain state during report generation.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your data.
  • Object to or restrict processing of your data.
  • Data portability where applicable.

To exercise any of these rights, contact us at the email below.

Contact

Questions about this policy? Email us at privacy@marketstart.co.